3D Machine Company, Incorporated - Frequently Asked Questions

Question:

How long has 3D Machine Company been in business?

Answer:

3D Machine was founded in 1996 in Southern California and has been in continuous operation ever since.

Question:

Where is 3D Machine Company located?

Answer:

3D Machine is located in Anaheim, California, approximately thirty miles southeast of downtown Los Angeles. Please click on the Contact Us button for additional information.

Question:

Can 3D Machine Company support Long-Term Purchasing Agreements and Just-In-Time delivery requirements?

Answer:

Yes. 3D Machine is setup handle JIT shipments in conjunction with our inventory services for long-term agreements. Contact us to learn about our whole array of contract and delivery options.

Question:

Is 3D Machine Company ISO 9001 and AS9100 Certified?

Answer:

Yes. 3D Machine Company is certified to ISO 9001 and AS9100 in accordance with the requirements of AS9104A. Click Here to Download our ISO/AS Certificate in .pdf Format

Question:

Are your Purchase Order Clauses available to download?

Answer:

Yes. Click here to download our Purchase Order Clauses in .pdf format.

Question:

Can 3D Machine Company perform close-tolerance and complex, 5-axis machining?

Answer:

Absolutely. 3D Machine has a solid reputation for producing a wide variety of complex configurations, and we can hold lathe tolerances to ±.00015 and milling tolerances to .001 tru-position. We have extensive experience using an assortment of materials from plastic to aluminum to titanium to Inconel and more.

Question:

Does 3D Machine Company have CAD/CAM capabilities?

Answer:

Yes. 3D Machine uses three CAD/CAM systems - Surfcam®, Mastercam® and SolidWorks® - with the ability to translate all standard digital files and datasets, including CATIA.

Question:

Does 3D Machine Company use information management technology in its operations?

Answer:

Yes. 3D Machine uses E2 ERP Shop Management Software from Shoptech™ to manage all aspects of our manufacturing operations. This advanced information system helps us to provide exceptional value and reliability for our customers.

Question:

Can 3D Machine Company handle parts with gears?

Answer:

Yes. 3D Machine has extensive experience with gear features on machined parts, and we maintain excellent working relationships with several, top-quality local gear-cutting and -grinding suppliers.

Question:

Can 3D Machine Company offer manufacturing advice during the design phase of a project?

Answer:

Yes. 3D Machine frequently works with customers during the design phase and offers a wealth of manufacturing expertise in order to “design in” the manufacturability of components and assemblies.

Question:

How can I let you know what I think of your products and services?

Answer:

3D Machine Company is committed to outstanding customer service and continuous improvement, and we want to know how our customers view us. We have developed a simple questionnaire so you can let us know how we’re doing. Please Click Here to download and complete our Customer Feedback Form in .pdf format. We appreciate your input.

Question:

Does 3D Machine Company guarantee its products and services?

Answer:

Yes. All 3D Machine-produced products are guaranteed to be in strict compliance with all applicable drawing specifications and contract requirements.

Question:

Does 3D Machine Company have a newsletter?

Answer:

Yes. Please Click Here to download our current company newsletter.

Question:

Who do I contact to find out about doing business with 3D Machine Company?

Answer:

To find out what 3D Machine can do for you please call us at (714) 777-8985 or email us at mail@3dmachineco.com.



3D Machine is ISO 9001 & AS9100 Certified

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